Credit operations specialist

Job Description

Review loan applications and supporting documentation for completeness, accuracy, and adherence to documented credit and program guidelines

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Collect, validate, and organize borrower documentation including financial statements, tax returns, ownership records, insurance, and related materials

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Reconcile inconsistencies across documents (e.g., entity names, ownership, revenues, addresses) and escalate issues as required

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Prepare loan files for underwriting submission and closing using standardized checklists, and quality controls

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Coordinate with Sales, Underwriting, and Closing teams to resolve documentation gaps and ensure efficient file progression

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Maintain accurate records, task updates, and commentary within designated systems (e.g., CRM, loan origination systems)

Role & responsibilities:

The role is for a Credit Operations Specialist with experience in U.S. commercial lending operations, covering:

• Loan Processing & Documentation: Ensure complete, accurate, and audit-ready loan files; review and validate complex loan documents, Loan closure and Loan Origination

• Application Submission: Loan application details with personal, financial, and employment details etc. i.e. customer data collection

• Document Collection: Lender collects required documents (ID proof, income statements, credit reports, property details, etc.)

• Stakeholder Management: Coordinate with Underwriters, Relationship Managers, Legal, and clients to resolve pipeline bottlenecks.

• Portfolio Monitoring: Track loan performance, payments, and overdue accounts; support servicing and early special assets.

• Risk & Escalation: Identify data gaps or inconsistencies and escalate as per defined protocols.

Open Position: 15

Experience required: Maximum 2 years

Location: Bengaluru (Onsite)

Salary Range: Best in Industry

Shifts: Night

Working days: 5

Cabs Facility: Both Side