Operations Manager, Performance

Role Responsibilities:

• Develop and manage scalable analytics operations to support the measurement and reporting of key business metrics.
• Collaborate with platform and tooling teams to influence roadmaps and drive automation in content operations.
• Deliver comprehensive insights and reports to leadership, influencing planning priorities and business reviews.
• Optimize intake processes, resource allocation, and quality management in collaboration with platform and content operations teams.

Job Requirements:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program management with a focus on stakeholder management.
• Experience creating data visualizations and structuring programs on a global scale.
• Ability to manage vendors and grow in ambiguous environments.
• Strong project management skills with excellent communication capabilities across diverse audiences.