Corporate Sales Executive – B2B

We are looking for a driven and customer-focused Inside Sales Executive to manage both inbound retailer queries and outbound business development.

This role sits at the intersection of sales, retailer relationships, and operations, and plays a key part in expanding our B2B network while delivering a seamless partner experience.

Key Responsibilities

Inbound Retailer Management

Act as the primary point of contact for retailers and B2B partners

Handle queries related to orders, pricing, schemes, invoices, and returns

Ensure timely resolution by coordinating with internal teams (operations, logistics, finance)

Maintain high responsiveness across phone, WhatsApp, and email

Track and manage all open queries to ensure zero escalations

Outbound Sales & Business Development

Drive outbound calling to onboard new retailers and partners

Build a strong pipeline across toy stores, gifting stores, school networks, and more

Re-engage inactive retailers with relevant offers and updates

Present product portfolio and trade schemes effectively over calls

Achieve monthly targets on calls, onboarding, and revenue

Insights & Reporting

Capture feedback from retailers on pricing, demand, and competition

Maintain accurate call logs and pipeline in CRM / Excel

Share actionable insights with internal teams

Who We're Looking For

Experience

2–4 years in inside sales, telesales, or B2B sales

Experience in D2C, FMCG, or consumer brands is a plus

Proven track record of achieving sales targets

Skills

Strong communication skills (Hindi & English)

Confident in high-volume calling and sales conversations

Customer-first approach with problem-solving mindset

Ability to multitask and manage both sales & servicing

Comfortable using Excel, WhatsApp Business, and CRM tools

Success Metrics

Sales targets & order volume generated

Retailer onboarding & activation rate

Inbound query resolution time

Call volume and conversion rate

CRM hygiene and pipeline management