Contract Administrator

• Contract Management: Execute and manage service contracts as per defined SOPs

• Order Processing: Handle booking and processing of customer orders

• Stakeholder Coordination: Work with proposal, delivery, billing, and regional teams

• Compliance: Ensure adherence to audit, financial, and contractual guidelines

• Reporting: Extract and publish operational reports for stakeholders

• Data Analysis: Perform root cause analysis for deviations and process gaps

• Communication: Use MS Teams and Outlook for cross-functional coordination

• Documentation: Maintain records of contracts, workflows, and process deviations

• Tools Usage: Work on SAP, IFS, MS Office, and QuickBase applications

• Process Improvement: Contribute to operational efficiency and continuous improvement initiatives

• Customer Support: Ensure smooth contract execution and customer satisfaction