Computer Engineer

Code Orion

Bengaluru, Pune

4-6 Years

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Posted 7 hours ago
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Job Description

Job specific responsibilities include troubleshooting and resolving complex technical issues on HPE Compute products like Proliant/Synergy Servers, C7000 Blade Enclosures, Direct Attach Storage systems. This will also involve basic troubleshooting of related components like SAN Switches and host bus adapters, as well as working on performance and host connectivity related issues which would need excellent knowledge on OneView, Operating systems, Virtualization and Networking. Providing leadership in technical problem management, working closely with end customers, HPE remote and field support staff is also part of added responsibilities of this role.

Other responsibilities:

Respond to service, product, technical, and customer relations questions on subjects such as features, specifications and repairs on current and discontinued products and parts & options based on customer entitlement
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Participate in Knowledge creation and management activities
Asses and appreciate technical issue as well as customers business impact and communicate appropriately with the customer.
Participate in after-hours remote support rosters
Deliver internal trainings and tech-share sessions as needed.
Willingness to work in 24x7 environment.

Knowledge & Skills Required:

Excellent product knowledge and troubleshooting skills on Proliant & Synergy Systems
Excellent knowledge on OneView, Operating systems, Virtualization and Networking
Good understanding and basic troubleshooting knowledge on Compute & DAS.
Excellent verbal and written communication skills
Experience in troubleshooting in a technical environment
Excellent analytical and problem-solving skills
Software and hardware knowledge of computing and storage
Able to lead resolution activities with escalated customers
Ability to mentor new agents and contribute to technical action plans

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Software Engineer /Programmer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Code Orion

Welcome to CodeOrion, where innovation meets excellence in software development. We are a dynamic team of passionate professionals dedicated to crafting cutting-edge software solutions that drive business success. At CodeOrion, we believe in the power of technology to transform industries and enhance lives. Our mission is to deliver tailored software solutions that not only meet our clients' unique needs but also exceed their expectations. Whether you are a startup looking to build your first product or an established enterprise aiming to innovate, we are here to help you every step of the way. Our services include: Game Development Custom Software Development Mobile App Development Web Development Cloud Solutions IT Consulting and Support What sets us apart is our commitment to quality, transparency, and continuous improvement. We leverage the latest technologies and best practices to ensure that our solutions are robust, scalable, and secure. Our collaborative approach means we work closely with you to understand your vision and goals, ensuring that the final product aligns perfectly with your business objectives. Join us on this exciting journey of digital transformation. Connect with us today to learn how CodeOrion can help you achieve your technological aspirations.

Job ID: 136090577

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