Responsibilities -
- Actively managing Customer acquisition portfolio.
- Identifying and cultivating new clients to meet monthly sales objectives.
- To maximize share of wallet, provide high levels of customer satisfaction as well as up-sell and cross-sell possibilities within existing consumers.
- Pre-sales and post-sales follow-up coordination
- Weekly and monthly KPIs are being met and exceeded.
- Analysis of Key Accounts
- Market trends are being tracked, and frequent competitor input is being provided.
- Follow & commit with Yotta's Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)
- Undertake applicable training as communicated from time to time.
- Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.
Required Skills -
- Industry Knowledge: A minimum of 8 -15 years of experience
- Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
- Change Management: Evidence of successful experience helping others manage change in their organizations.
- A strong aptitude for problem-solving, negotiation, and mediation skills
- Strong communication skills and ability to perform effectively in a demanding environment
Preferred Skills -
- Art of skillful conversation
- Creativity & Problem Solving
- Learning on fly
- Business Acumen
- Dealing with ambiguity
- Building Trust
- Customer Focus
- Intellectual Horsepower (Functional Skills)
- Action Orientation & Accountability
- Prioritizing, Planning & organizing
- Listening, Sensing, Observing
- Building Collaborative Relationships
Qualifications -
- Must hold a certificate or degree in sales, marketing, business administration, or a similar discipline.
- 8 - 15 years of experience in Enterprise IT/ Telecom sales and solutions (Global and Domestic)
- Knowledge of CRM software (such as Salesforce) would be advantageous.
Location : Mumbai, Pune, Bangalore, Chennai
