COC Sales Executive / Sr Executive

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 125,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

JOB Purpose:

The COC Sales Executive is responsible for driving revenue growth through the sale of Carrier-Owned Container (COC) freight solutions. The role focuses on acquiring new customers, expanding business with existing accounts, and ensuring optimal utilization of secured carrier capacity

3. KEY RESPONSIBILITIES:

Sales & Business Development

• Identify and acquire new customers for COC freight services across assigned trade lanes.
• Promote COC solutions to existing customers, maximizing wallet share and retention.
• Achieving individual and team sales targets for revenue, volumes, and profitability.

Account Management

• Manage key customer accounts, ensuring consistent service delivery and satisfaction.
• Conduct business reviews with clients, providing market updates and logistics solutions.
• Work closely with operations to resolve customer issues and ensure service reliability.

Commercial & Carrier Alignment

• Collaborate with the Carrier KAM Lead to align customer demand with carrier allocations.
• Provide input on pricing strategies and participate in tender/RFQ responses.
• Monitor market rates and competitor offerings to ensure competitive positioning.

Market Intelligence & Reporting

• Track customer demand trends, trade lane performance, and market opportunities.
• Provide timely sales forecasts, pipeline reports, and customer feedback to management.
• Contribute insights on improving carrier partnerships and capacity utilization.

4. KEY PERFORMANCE INDICATORS:

• Achievement of COC sales revenue and volume targets.
• Utilization rate of secured carrier allocations.
• New customer acquisition and retention rates.
• Gross profit contribution per account.
• Customer satisfaction and repeat business levels.

5. QUALIFICATIONS AND EXPERIENCE:

• Bachelor's degree in business, Logistics, International Trade, or Supply Chain.
• 5–8 years of sales experience in logistics, freight forwarding, or shipping.
• Strong knowledge of containerized freight, COC vs. SOC models, and global trade lanes.
• Proven track record in achieving/exceeding sales targets.
• Experience in managing tenders, RFQs, and large customer negotiations.

EEO statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.