Client Support Coordinator(Temporary Assignment)

Join a collaborative Client Services team made up of dedicated professionals and supportive leaders who work together to deliver dependable, high‑quality customer experiences. Engage2Excel is actively looking for a dynamic individual to join our Bangalore‑based team on a temporary assignment for six (6) months, supporting our Canadian Call Center Operations. You'll thrive in a collaborative environment that values open‑minded thinking, teamwork, and a strong commitment to customer service.

Why This Role Matters

Client Support Coordinators play a critical role in ensuring consistent and reliable service for our clients and their customers. This temporary assignment supports continuity during a maternity leave while maintaining high service standards. Your work will directly contribute to customer satisfaction, timely request resolution, and smooth day‑to‑day operations across global teams.

Assignment Details

• Position: Client Support Coordinator (Temporary Assignment)
• Duration: 6 months (maternity leave replacement)
• Location: Bangalore, India

Your Impact

You will provide frontline support to customers while ensuring all requests are handled in line with program specifications and service expectations.

• Assist customers by receiving and processing requests via phone and/or ticketing systems based on designated program guidelines
• Respond to customer inquiries related to accounts, orders, websites, products, and shipping instructions
• Provide information and basic technical assistance with clarity and professionalism
• Coordinate shipments and returns, ensuring accurate tracking and follow‑through
• Collaborate with internal teams to ensure timely resolution of customer requests
• Perform additional clerical and administrative tasks as needed, including documentation, printing, and correspondence

Who Thrives Here

This role is a strong fit for motivated individuals who enjoy delivering quality customer service and working in a team‑oriented environment. You'll thrive if you are detail‑oriented, adaptable, and comfortable managing multiple tasks while supporting international customers and stakeholders.

Helpful Experience

• Prior experience in customer service, client support, or call center operations
• Familiarity with ticketing systems, order processing, or service‑based workflows
• Comfort interacting with customers via phone and systems
• Proficiency in Microsoft Office and basic administrative tasks

Grow Your Experience in Client Services

This temporary assignment offers a valuable opportunity to gain hands‑on experience within a global Client Services environment. You'll strengthen your customer support skills, build exposure to international operations, and contribute meaningfully during a critical coverage period.

Why Engage2Excel

At Engage2Excel, passion meets purpose. We value open‑minded, collaborative individuals who bring ideas and energy to their work. Even in a temporary role, your contribution matters. You'll be supported by a team that encourages learning, teamwork, and delivering excellence every day.

Do you have the profile we're looking for Apply now to join our Client Services team in Bangalore for this exciting temporary opportunity

Engage2Excel, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.