Hiring Non Voice - Technical Support Executive

Description

We are seeking a Non Voice - Technical Support Executive to join our team in India. The ideal candidate will be responsible for providing technical assistance and support to our customers. This role is suited for candidates with 0-1 years of experience who are eager to learn and grow in the technical support field.

Responsibilities

• Provide technical support to customers via chat, email, and ticketing systems.
• Diagnose and troubleshoot technical issues related to products and services.
• Document customer interactions and technical issues in the CRM system.
• Collaborate with the technical team to escalate complex issues for resolution.
• Maintain a high level of customer satisfaction through effective communication and problem-solving.

Skills and Qualifications

• Basic understanding of computer systems, networks, and software applications.
• Familiarity with troubleshooting techniques and problem-solving skills.
• Excellent verbal and written communication skills in English.
• Ability to work in a team environment and collaborate effectively with others.
• Strong attention to detail and ability to follow instructions accurately.
• Customer-centric attitude and willingness to help others.

Role: Technical Support Executive

Passed Out: 2022-2025

Freshers

Qualification : Any Degree/ Any Graduate

Package - 2.5lpa - 4.2 lpa

Location- Bengaluru

Requirement : Good Communication / Basic Computer Knowledge

Interested Candidate Kindly Call Or What's App Hema 7550143827