Client Servicing Executive (must have worked with ad agency for ecom campaign)

Magnon Group is hiring for a Digital Client Servicing Professional (with experience handling e-commerce mandates).

This is not a media, marketing, or programmatic role.

The person will (client servicing) manage day-to-day client relationships while driving creative, digital-first, and AI-enabled solutions. This role plays a key part in creative thinking, pitching, and shaping content-led digital campaigns, with a strong understanding of social media, emerging platforms, and modern marketing approaches. The Account Manager acts as a bridge between clients and internal teams, ensuring ideas are impactful, relevant, and executable.

Key Responsibilities

· Manage day-to-day client relationships and act as a trusted partner.

· Contribute to creative thinking, ideation, and pitching for new and existing business opportunities.

· Translate client objectives into strong, insight-led briefs for creative, motion, and digital teams.

· Support and coordinate digital-first and social media–driven campaigns across platforms.

· Collaborate closely with creative teams to shape content that performs across social, digital, and paid media.

· Manage timelines, deliverables, and client expectations across multiple projects.

· Present ideas, concepts, and campaign updates clearly and confidently to clients.

· Incorporate an AI-first mindset—leveraging AI tools for ideation, content planning, efficiency, and insights.

· Handle feedback, revisions, and approvals efficiently while maintaining creative integrity.

· Identify opportunities for innovation, optimization, and account growth.

Skills & Competencies:

· Excellent communication, storytelling, and presentation skills

· Digital and social media fluency

· Strategic mindset with attention to detail

· Ability to manage multiple priorities in a fast-paced environment

· Collaborative, proactive, and solutions-oriented approach

· Comfort working with AI-enabled tools and modern workflows

Experience & Qualifications:

· Bachelor's degree in Marketing, Communications, Business, or related field (or equivalent experience)

· 3-5 years of experience in account management or client servicing within a digital, creative, or marketing agency

· Experience working on content-led, social-first, or digital campaigns is strongly preferred

To apply or refer, please share your resume at [Confidential Information]

Magnon is among the largest advertising, digital and marketing-performance agency-groups in India. A part of the Fortune 200 global media corporation - Omnicom Group (NYSE: OMC), Magnon employs over 700 professionals across its offices in Delhi, Mumbai and Bangalore. With three award-winning agencies, namely Magnon and Omnicom Production and Magnon Sancus, the Group offers three-sixty-degree marketing solutions including advertising, digital, social, creative production, media, localization, linguistics, and marketing solutions outsourcing labs, for top global and Indian clients. Magnon works with some of the biggest brands in the world, across five continents, including several Global 500 companies.

Magnon Group is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other basis as protected by applicable law.