Welcome to JP Morgan Chase, where you'll play a key role in ensuring all client KYC records meet regulatory standards and firmwide quality expectations. You'll promote high-quality, timely completion of due diligence at onboarding and renewal, while managing day-to-day team operations and continuously improving processes to keep performance and customer service at a high level.
Job Summary
As a Client Data professional in the KYC Operations team, you will ensure all client KYC records are compliant with regulatory standards.
Job Responsibilities
- Understanding and implementation of KYC standards, guidelines, policies and procedures. Be a KYC expert in Corporate and Investment banking domain to conduct end to end KYC
- Understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
- Partner with Business to obtain required internal confirmations / approvals
- Reach out to Client to obtain the required documents as required to complete KYC
- Partner with Compliance, Screening teams to resolve KYC exceptions and obtain approvals where necessary
- Engage with stakeholders including Middle office, on shore makers to track exceptions and KYC completion. Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
- High standard of communication with the stake holders with effective follow ups
- Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
- Drive Process improvements and implement process changes as necessary
- Maintain high quality of records as the role requires the individual to be a Maker as well asMiddle Office
Required Qualifications, Capabilities, and skills
- Bachelor's Degree or Graduate Degree
- 8+ years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC.
- Computer skills: Microsoft Office Suite including Excel,Word, and PowerPoint, Tableau, etc.
- Outstanding client management, partnership building, leadership, and direct experience of dealing with stakeholders using Effective communication, organisation, prioritization and interpersonal skills
- Ability to identify risks, issues and successfully navigate through to completion
- Self-reliance and willingness to own complications and creatively find solutions
- Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
