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• Review and process insurance claims with accuracy and adherence to company and regulatory policies
• Ensure compliance with health insurance guidelines and internal policy standards
• Perform claims adjudication, verifying claim details, policy coverage, and eligibility
• Monitor quality and performance metrics for timely claim processing
• Identify discrepancies or errors and escalate issues to the management team
• Collaborate with peers and cross-functional teams to resolve claim-related queries
• Support initiatives for improving claims processing efficiency and customer satisfaction
Job ID: 144928123