Join the Team Modernizing Medicine

At ModMed, we're not just building software—we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This for doctors, by doctors philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When You Join ModMed, You're Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes

Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for Technology Team of the Year
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us

Job Description Summary

Our Mission & Vision

At ModMed, our mission is to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical practice success and improves patient outcomes.

Joining our team means aligning your passion with purpose. We innovate boldly, think big, and save time for the healthcare heroes who rely on our tools every day. We're looking for individuals who want to do good and have fun while contributing to a world-class healthcare ecosystem.

Job Summary

The Associate will be responsible for managing assigned Denied and Accounts Receivable (AR) claims, ensuring timely resolution while meeting productivity and quality benchmarks. The role involves close coordination with the Team Manager, strict adherence to SOPs and internal tools, and a strong focus on first-time resolution to minimize multiple follow-ups.

Key Roles & Responsibilities

Work daily assigned denied and AR follow-up claims and resolve them in coordination with the Team Manager.
Ensure assigned claims are completed within defined productivity and quality targets.
Adhere strictly to SOPs and internal tools to maintain high-quality claim resolution.
Focus on resolving claims effectively rather than repeated follow-ups, minimizing multiple touches.
Prioritize work orders using various strategies such as:

High aging claims
High-dollar claims
Payer-wise prioritization

Run reports to perform deep-dive analysis and identify bulk claim issues.
Identify trends and root causes to reduce denials and prevent avoidable rework.

Education Qualification

Education Level: Bachelor's Degree
Field of Study: Graduation in any stream

Required Experience & Qualifications

Minimum 2+ years of experience in US Healthcare RCM with a focus on AR Calling.
Experience handling both Federal and Commercial insurance payers in a provider setup.
Strong knowledge of billing scrubbers, clearing house, and payer rejections.
Good understanding of major AR scenarios across multiple payers.
Excellent communication and analytical skills.

Strong multitasking ability, including taking detailed call notes and collaborating with multiple stakeholders.

ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote interviews, and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([HIDDEN TEXT]). Please check senders email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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