Claim Manager

Company Description

Policybazaar for Business is India's go-to platform for comprehensive business insurance solutions, offering over 15 specialized products across various sectors and risk profiles. We aim to simplify the complexities of insurance and remove the fear of unforeseen incidents like litigation, asset damage, or cyber-attacks for businesses. Our advisory-led services and extensive product portfolio ensure tailored solutions for business needs. With a transparent platform, partnerships with 50+ insurers, and dedicated claims support, we provide a hassle-free, customer-centric experience. At Policybazaar for Business, we strive to bring comprehensive and easily accessible insurance options to businesses across India.

Role Description

This is a full-time, on-site role for a Claim Manager located in South Delhi. The Claim Manager will assess, process, and manage insurance claims efficiently, ensuring smooth communication between clients and insurance partners. Responsibilities include reviewing client claims, ensuring documentation is complete, liaising with insurers, and resolving disputes as needed. The Claim Manager will also provide guidance to clients on the claims process, analyze claim trends for process improvement, and maintain records to uphold service standards.

Qualifications

• Strong knowledge of claims management, insurance documentation, and coordination with stakeholders
• Excellent analytical and problem-solving capabilities, with experience in reviewing claim trends and resolving issues
• Effective communication, interpersonal skills, and the ability to provide customer-centric claims support
• Attention to detail, organizational skills, and proficiency in maintaining accurate claim records
• Familiarity with business insurance products like health, property risk, cyber liability, and professional indemnity insurance is advantageous
• Bachelor's degree in Business Administration, Insurance, or a similar field
• Additional certifications in insurance or claims management will be a plus