Chief Technology Officer

Chief Technology Officer (CTO) – AI Healthcare SaaS
IMPORTANT — PLEASE READ BEFORE APPLYING

ClinicPro is looking for an exceptional Chief Technology Officer to own the technical architecture, infrastructure, integrations, security, scalability, and long-term technology strategy behind our AI healthcare platform.

This is not a ceremonial CTO position.

We need a hands-on technical leader and systems architect who can operate strategically while remaining close enough to the technology to make critical architectural and engineering decisions.

STEP 1 — REVIEW THE COMPLETE POSITION OVERVIEW

Before applying, review the complete position overview and VSL explaining what we are building, what we expect from this role, and where ClinicPro is going.

STEP 2 — APPLY + BOOK YOUR FIRST INTERVIEW

If you believe you are an exceptional fit after reviewing the opportunity, complete your application here:

⭐️ https://clinicpro.ai/tf-cto ⭐️

Important

• A Loom video is required to be considered
• Camera must remain ON throughout the Loom
• Applicants without a Loom submission will not be considered
• This is a full-time position
• We are looking for someone fully committed to ClinicPro
• We are actively hiring and will move quickly with exceptional candidates

About ClinicPro

ClinicPro is building an AI operating layer for healthcare organizations, combining intelligent voice agents, patient communication, workflow automation, scheduling, and deep healthcare software integrations.

As we scale, our technology must become increasingly reliable, secure, scalable, observable, and capable of supporting significantly more healthcare organizations without creating unnecessary technical complexity.

That is where this role comes in.

What You'll Own

You will work directly with the founders and engineering team to build a reliable, scalable, enterprise-ready AI platform.

Key responsibilities include:

• Own ClinicPro's overall technical architecture and technology strategy
• Design scalable multi-tenant SaaS, backend, API, database, and cloud infrastructure
• Architect AI voice, conversational AI, multi-agent, and automation systems
• Oversee complex EMR/EHR, CRM, scheduling, and healthcare software integrations
• Establish strong standards for architecture, development, testing, deployment, and documentation
• Identify architectural bottlenecks, technical debt, reliability risks, and scalability constraints before they become major problems
• Improve platform reliability, observability, latency, security, performance, and infrastructure efficiency
• Evaluate unfamiliar APIs, undocumented systems, and technically difficult integrations
• Translate business and product goals into technically sound roadmaps and architecture
• Evaluate emerging AI technologies, infrastructure, models, and frameworks
• Make strong build-vs-buy decisions as the platform evolves
• Establish technical foundations capable of supporting significant growth

What We're Looking For

We are looking for someone with substantial experience across several of the following:

• SaaS architecture and scalable production systems
• AI/LLM-powered applications and agentic systems
• Conversational AI and voice infrastructure
• Backend engineering and distributed systems
• APIs, webhooks, middleware, OAuth, and complex third-party integrations
• Cloud infrastructure, databases, DevOps, and observability
• Healthcare technology and EMR/EHR integrations
• HL7, FHIR, or healthcare interoperability
• Security, privacy, HIPAA, and healthcare data infrastructure
• Technical product strategy
• High-growth SaaS environments

You should have experience taking complex technology from early-stage or growth-stage infrastructure into reliable, scalable production systems.

Healthcare experience is highly valuable, particularly experience integrating with fragmented or technically challenging healthcare platforms.

The Person We're Looking For

You are a builder and systems thinker.

You can look at an architecture and identify what will eventually break.

You understand how individual technical decisions affect reliability, scalability, security, infrastructure cost, and product velocity.

You can evaluate an unfamiliar API or platform and quickly determine the best path to integration.

You know when a system is being overengineered—and when shortcuts are creating dangerous technical debt.

You are comfortable working with:

documented APIs, undocumented APIs, webhooks, middleware, authentication systems, databases, cloud infrastructure, AI models, voice infrastructure, and complex external platforms.

You are capable of moving between:

architecture → engineering → infrastructure → integrations → AI → product strategy.

You don't simply solve the immediate technical problem.

You think about how the solution needs to function when ClinicPro is operating at significantly greater scale.

AI & Integrations

AI and integrations sit at the center of ClinicPro's technology.

You should be comfortable architecting systems involving:

• AI voice agents
• LLM-powered applications
• Tool calling
• Multi-agent systems
• Conversational AI
• Telephony
• SMS and email automation
• Workflow orchestration
• Real-time systems
• API integrations
• EMR/EHR connectivity
• Scheduling infrastructure
• Data synchronization
• Authentication and authorization

Experience with technologies such as Vapi, LiveKit, Twilio, Supabase, Python, Node.js, modern cloud infrastructure, and AI development frameworks is valuable.

Specific tools will evolve.

Your ability to understand and architect complex systems should not depend on any one platform.

Reliability, Security & Scale

ClinicPro's technology supports healthcare organizations and patient communication.

Reliability matters.

You will help ensure our systems are designed around:

• High availability
• Fault tolerance
• Monitoring and observability
• Logging and alerting
• Integration resilience
• Automated testing
• Deployment safety
• Data security
• Access controls
• Encryption
• HIPAA-conscious architecture
• PHI protection
• Infrastructure efficiency
• Disaster recovery
• Scalability

Security and reliability should be part of the architecture—not something added afterward.

Engineering Leadership, Team Building & Innovation

This role is not limited to technical architecture.

We are looking for a CTO who has experience building, managing, developing, and elevating engineering teams while continuing to drive technical strategy and innovation.

You should have experience:

• Recruiting and hiring exceptional engineers
• Structuring engineering teams around clear ownership and accountability
• Managing technical performance and execution
• Mentoring senior and junior engineers
• Establishing strong engineering standards and development practices
• Creating clear technical priorities and translating them into execution
• Improving collaboration across engineering, product, operations, and leadership
• Identifying skill gaps and strengthening the team around them
• Building a culture of high standards, speed, ownership, and continuous improvement
• Holding engineers accountable to quality, deadlines, documentation, and outcomes
• Creating systems that allow the engineering organization to scale without unnecessary complexity

We also want someone who brings new thinking into the organization.

You should actively evaluate emerging technologies, architectures, frameworks, AI models, and development approaches and determine where they can create meaningful leverage for ClinicPro.

You should be comfortable challenging existing systems when a better solution exists.

We want someone who can look at the current technology and engineering organization and ask:

What should we improve

What should we rebuild

What should we automate

What should we stop doing

What technology should we adopt before it becomes obvious to everyone else

The right CTO will not simply maintain the technical organization.

They will continuously make it stronger, faster, more innovative, and more capable.

What Success Looks Like

Your work should help ClinicPro:

• Support significantly more customers without linear increases in technical complexity
• Reduce integration failures and technical bottlenecks
• Accelerate deployment of new integrations and platform capabilities
• Improve uptime, monitoring, testing, and observability
• Strengthen healthcare security and compliance
• Standardize technical infrastructure and integration patterns
• Reduce unnecessary technical debt
• Improve system performance and infrastructure efficiency
• Make technically difficult integrations increasingly repeatable
• Build infrastructure capable of supporting ClinicPro at enterprise scale

FINAL STEP

If this is the type of technical challenge you are looking for, review the complete position overview and submit your application here:

⭐️ https://clinicpro.ai/tf-cto ⭐️

Applicants without a completed Loom video will not be considered.