Chief Manager Digital Partnership

Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Since its set-up in 2001, the Company has grown strongly to emerge as the preferred private general insurance company in India with several pioneering firsts to its credit. Driven by a mission to create better tomorrows for Customers by delivering trustworthy and innovative risk solutions, Tata AIG's broad portfolio of protection covers are backed by years of professional expertise in product offerings, exceptional service capabilities and seamless claims process management.

We are currently seeking passionate individuals who are eager to make a meaningful impact in the world of insurance. If you're looking for a rewarding career that combines cutting-edge technology, customer-centric solutions, and a commitment to excellence, you have come to the right place. Explore our exciting opportunity below and be part of an organization that is shaping the future of insurance.

Job Title: Chief Manager Digital Partnership

Location: Gurugram

Job Description:

Position Overview

The role is responsible for driving digitally enabled end-to-end business ownership across sourcing, servicing, and growth within assigned verticals. The incumbent will manage strategic partnerships in FinTech, Online Travel Aggregators (OTAs) with a strong focus on insurance and allied products including Motor, Travel, Extended Warranty, and Accident & Health.

As a Key Account Manager, the position will own revenue delivery through mapped partnerships while ensuring business hygiene, data-led decision-making, and strong product–market alignment. The role requires close collaboration with internal business development teams and external partners to unlock incremental growth opportunities and deepen existing relationships

Key Responsibilities

• End-to-End Digital Business Ownership
• Manage the full lifecycle of business—from sourcing to servicing—through digital-first partnerships and platforms.
• Vertical & Segment Focus
• Drive business outcomes across FinTech, Online Travel Aggregators, and E-Commerce ecosystems.
• Product Portfolio Management
• Lead growth for core products including Motor, Travel, Extended Warranty, and Accident & Health insurance.
• Key Account Management
• Own and deliver business targets through mapped strategic partnerships.
• Business Performance & Analytics
• Analyze data to identify opportunities for incremental business, cross-sell, and scale.
• Business Hygiene & Governance
• Ensure compliance, operational efficiency, data accuracy, and overall partnership health.
• Customer-Centric Solutions
• Understand partner and end-customer requirements to ensure strong product-market fit and customized solutions.
• Business Development & Expansion
• Identify and pursue new business opportunities within existing partnerships and collaborate closely with the Business Development team to convert them into revenue

Required Expertise & Experience

• Proven experience in digital partner relationship management, with the ability to build, scale, and sustain strategic alliances
• Strong understanding of General Insurance (GI) products, preferably across Motor, Travel, Accident & Health, and related lines
• Demonstrated experience in technology integrations, including working with APIs, platforms, and digital ecosystems
• Advanced data analytics capability with the ability to interpret business data, identify trends, and drive actionable insights
• Prior experience in digital sales or digital business development will be highly preferred
• An educational qualification from a Tier 1 institution is preferred