Change Management Consultant

About the Company

Bristlecone, a Mahindra company, is a leading supply chain and business analytics advisor, rated by Gartner as one of the top ten system integrators in the supply chain space. We have been a trusted partner to global enterprises such as Applied Materials, Exxon Mobil, Flextronics, Nestle, Unilever, Whirlpool, and many others

About the Role

Relevant: 5-8 plus years relevant experience in Change management. Mandarin Language is mandatory Minimum of bachelors degree Business, Engineering or Computer Science, HRTechno Commercial knowledge Change Management certification Prosci good to have. Consulting Experience is must Supply chain /S4 Hana experience is added advantage.

A change management consultant will play a key role in ensuring projects or change initiatives meet objectives on time and on budget by increasing employee adoption and usage. Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed. CM Consultant will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. CM Consultant may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. Support project teams in integrating change management activities into their project plans.

Responsibilities

• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated resistance
• Consult and coach project teams
• Create actionable deliverables for the five change management levers like communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Support and engage senior leaders
• Coach managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into project plan
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
• Manage the change portfolio

In depth understanding of SDLC project like SAP or Oracle Project. Understanding of relevant business processes in Procurement, Supply Chain, Analytics or Logistics. Knowledge of current technology. Having experience in Auto, Engineering, Discrete, Pharma, CPG, Retail, Oil and Gas, Hitech, Semiconductor. Experience in Supply Chain, logistics, Manufacturing, Procurement, Planning and Distribution. Emerging domain knowledge competencies. Advanced degree preferred. A solid understanding of how people go through a change and the change process. Experience and knowledge of change management principles, methodologies and tools.

Required Skills

• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large scale organizational change efforts
• Change management certification or designation desired

Preferred Skills

• Excellent communication skills, verbal as well as written
• Positive attitude with flexibility and maturity to work in a challenging client environment
• Ability to drive project responsibilities in a dynamic and proactive manner
• Ability to showcase three Mahindra RISE Pillars eg Accepting No Limits, Driving Positive Change and Alternative Thinking