Responsibilities:
Mobile Device Management (MDM) - Intune (Primary Focus):
- Configure, deploy, and manage iOS and Android devices using Microsoft Intune.
- Create and maintain compliance policies, configuration profiles, app protection policies, and conditional access.
- Manage mobile application deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools.
- Integrate with Apple Business Manager (ABM) and Android Enterprise for seamless device provisioning.
- Monitor and troubleshoot device enrollment, policy application, and user access issues.
Endpoint Management - SCCM & Windows Intune (Secondary):
- Support Windows 10/11 device management using Intune and SCCM.
- Assist in co-management scenarios between SCCM and Intune.
- Deploy and manage Windows updates, software packages, and compliance baselines.
- Maintain SCCM infrastructure, including distribution points, collections, and reporting.
Optional/Preferred:
- Manage Samsung Knox EFOTA for firmware updates and policy enforcement on Samsung Android devices.
- Automate tasks using PowerShell or Graph API for Intune and SCCM.
- Collaborate with security teams to ensure endpoint compliance, data protection, and zero-trust policies.
Required Skills & Qualifications:
- Proficiency with Microsoft Intune and MDM for iOS and Android.
- Strong understanding of mobile security, compliance frameworks, and conditional access.
- Proficiency with SCCM for Windows device management and software deployment.
- Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment.
- Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem.
- Strong troubleshooting, documentation, and communication skills.
Nice to Have:
- Familiarity with Samsung Knox EFOTA.
- Microsoft certifications (e.g., MD-102, MS-102, SC-300).
- Familiarity with PowerShell scripting or Graph API for automation.