Cafe Manager

Hiring for Brand : Dach & Nona | Ice cream Desserts

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More about Dach & Nona :-

https://maps.app.goo.gl/xwPvNhttGsFBMVcY8

Instagram : https://www.instagram.com/dachandnona/

Website: www.dachnona.com

Are you passionate about delightful desserts, exceptional Ice creams, and creating memorable experiences Do you believe in the power of natural, high-quality ingredients Then you might be the perfect fit for Dach & Nona!

Born in April 2024 out of a desire to create ice creams and desserts free from artificial colors, flavors, emulsifiers, chemical stabilizers, and preservatives, Dach & Nona is dedicated to crafting pure and authentic taste experiences. We're looking for enthusiastic and customer-focused individuals to join our cafe team in Gurugram, Haryana, India.

If you thrive in a dynamic environment, love making people smile, and share our commitment to quality, we encourage you to apply!

Candidate Region Preferred: Uttrakhand, Himachal Pradesh , North East India

Job Description: Cafe Team Member

Location: Gurugram, Haryana, India

About Dach & Nona: Dach & Nona is a rapidly growing dessert and ice cream brand established in April 2024. We pride ourselves on crafting exquisite products using only high-quality natural ingredients, free from any artificial additives. Our menu features unique ice cream flavors like Kulfi Inspired (Eggless), Bean-to-Bar 70% Dark Chocolate (Eggless), and Rose Cardamom (Eggless), alongside classic desserts such as our Classic Tiramisu (Egg Preparation) and Boston Cream Pie (Egg Preparation). We are committed to providing a pure, authentic, and delicious experience to our customers.

Role Summary: The Cafe Team Member is a vital part of the Dach & Nona experience, responsible for delivering exceptional customer service, preparing and serving our artisanal products, and maintaining the cleanliness and inviting atmosphere of our cafe. This role requires a friendly demeanor, attention to detail, and a passion for our brand's mission.

Key Responsibilities:

• Customer Service Excellence:
• Warmly greet and assist all customers, providing a friendly and welcoming environment.
• Effectively communicate product information, including ingredients, preparation methods (e.g., Egg Preparation for Tiramisu/Boston Cream Pie, Eggless for Kulfi Inspired Ice Cream), and brand values.
• Ensure customer satisfaction by going the extra mile.

• Product Preparation & Service:
• Prepare and serve various coffee and beverage items according to Dach & Nona's standards.
• Maintain knowledge of all menu items, including daily specials and seasonal offerings.
• Adhere to all food safety and hygiene regulations.

• Cafe Operations & Maintenance:
• Maintain a clean, organized, and inviting cafe environment, including dining areas, service counters, and restrooms
• Assist with opening and closing procedures of the cafe.
• Operate and clean cafe equipment safely and efficiently.
• Monitor product quality and report any issues to management.

• Team Collaboration:
• Work effectively as part of a team, supporting colleagues to ensure smooth operations.
• Communicate proactively with team members and management.
• Participate in training sessions and team meetings.

Qualifications & Skills:

• Previous experience in a cafe, hospitality, or customer service role preferred.
• A positive attitude and strong work ethic.
• Honest and Hard working

What We Offer:

• A supportive and friendly work environment.
• Opportunity to be part of a growing brand committed to natural ingredients.
• Training and development opportunities.

Preferred:

• 4/5 Star hotel Customer service experience