Skill required: NA - Business Transformation
Designation: Business Transformation Assoc Director
Qualifications:Master of Business Administration
Years of Experience:18 to 28 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. We are looking for a candidate who is a self-starter, result oriented, has proven track record in delivering value through transformation. Someone who has led large transformation programs and successfully managed C-Suite stakeholders. The role would involve solving problems today and bring in futuristic thinking to for shaping up tomorrow.
What are we looking for
- Should have minimum 14 to 20 years of work experience across Industry – Insurance, Banking, Capital Market, Wealth Management and Market – Should have work experience with UK clients in any of the above industries – preferably in Insurance
- Deep functional and process experience in Insurance – across Lines of Business like P&C (Commercial and Retail), Life, Retirals and Employee Benefits
- Thorough understanding of Tools and Platforms prevalent in Banking and Insurance for Core Processes like Claims, Underwriting, Onboarding
- Prior experience in leading Lean/Six Sigma projects
- Proven experience in managing teams on multiple projects in client facing roles
- Must have the ability to evaluate process mining tools – like Celonis or equivalent and practical knowledge to evaluate tools best suited for evaluation and mining
- Functional experience in Finance transformation projects across all or any of the phases i.e. Feasibility, Design, Build, Deploy, Stabilization preferably involving implementation of enabling technologies, tools, and software applications
- Should have successfully led and collaborated with cross functional teams
- Excellent project management skills
- Specialization in Retirement / pension Services, Life and Annuity Products
- Some experience of managing core Delivery, Analytics and reasonably good understanding of underlying core Tech platforms and tools across Banking and / or Insurance
- Deep functional and process experience in Insurance, across, Withdrawals, Claims, UW, Onboarding, Contact Centre Management, Other Plan Services in other Industries experience in Banking, Lending, Collections, Payment, Core Functions (Account Management), Risk and Compliance, Fraud Operations and Contact Centre
- Prior experience in enabling AI, RPA technologies in Finance function Roles and Responsibilities:
- Strategic thinking and futuristic thinking around Core Banking and Insurance Functions and across cross functional areas of Risk, Compliance, Marketing, Collections and Contact Centre
- Work closely with clients to understand their key priorities and shaping the transformation roadmap and leading the Innovation agenda for clients
- Design and deliver transformation roadmap and business case, aligning with client goals and objectives
- Lead various aspects of transformation journey and the assessment of project requirements and deliverables to identify the best solution for clients
- Lead project delivery, client conversation and manage stakeholders on the project both internal and external
- Lead the team of experienced team members and direct/guide teams on project executions as per planned timelines
- Conceptualization and implementation of GenAI, AI analytics, automation products and solutions to drive innovation in client processes
- Influence key stakeholders to gain buy-in and support for finance transformation initiatives
- Be a trusted partner for client stakeholders, providing expert guidance and support, Master of Business Administration
