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Job Description

Build and leverage relationships with existing clients through proactive, creative and ongoing client

service to ensure retention of clients.

Educational Qualifications:

Any graduation ,and MBA/PGDM

Role & responsibilities

  • The position holder will be managing a team of 10-20 individuals
  • Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients
  • Build and manage productive, professional relationships with clients
  • Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs
  • Ensure prompt resolution of client complaints
  • Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions
  • Daily 2-4 in-person meetings (F2F) with clients onsite

Preferred candidate profile

  • Application of sales techniques
  • Quick thinking and problem-solving
  • Verbal communication with active listening
  • Vision and foresight to create new opportunities for customer
  • Team Management & Interpersonal skills
  • Data Interpretation & Reports Management

Candidate Attributes:

• Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry • Should have managed at least a team of 10 sales professionals at least once. • Excellent verbal and written communication and presentation skills MBA mandatory.

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.
Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.
IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.
IndiaMART has over 5,186 employees located across 61 offices in the country. We look forward to having you as a part of the team.

Job ID: 107297947