Business Head

Designation - Director - Business

Business Unit - Higher Education

Department - Business Development/Program

Experience Range - 8 - 12 years

Location - Bengaluru, Karnataka

About upGrad:

upGrad is one of India's leading higher edtech platforms, serving millions of learners across 100+ countries with strong university and industry partnerships. With a mission to enable career success through outcome-driven learning, upGrad is now building its next growth engine focused on undergraduate learners across India.

Role Overview:

upGrad is looking to hire a high-impact Business Leader to spearhead a strategic initiative focused on building and scaling a large consumer internet business within the higher education admissions and discovery ecosystem.

This role will own the vision, growth, monetization, and overall business strategy for a platform focused on helping learners discover and enroll into online and hybrid higher education programs, leveraging upGrad's strong university partnerships and extensive program portfolio.

This is a business-building role with significant ownership and is ideal for someone who thrives in high-growth environments and wants the opportunity to build a category-defining business from the ground up.

Key Responsibilities

• Drive end-to-end business ownership including growth, revenue, funnel metrics, and monetization.
• Build and scale a consumer internet-led business with a strong focus on acquisition, engagement, and conversion.
• Develop and optimize growth funnels across lead generation, user journeys, and conversion touchpoints.
• Identify scalable growth levers across performance marketing, partnerships, SEO, organic growth, and product-led initiatives.
• Work cross-functionally with Product, Growth, Sales, Partnerships, Marketing, and Operations teams to drive business outcomes.
• Define GTM strategy, operating cadence, and business expansion plans.
• Use analytics and consumer insights to improve funnel efficiency, user experience, and revenue performance.
• Build scalable systems, processes, and teams to support long-term growth.

What We're Looking For

• 8–15 years of experience in consumer internet, marketplace, growth, or digital business roles
• Strong business acumen with an ownership-first mindset
• Proven track record of building or scaling a business vertical, category, or growth engine
• Deep understanding of acquisition funnels, conversion optimization, monetization, and lead-generation businesses
• Strong analytical thinking combined with execution excellence
• Experience owning key growth and revenue metrics at scale
• Ability to operate effectively in fast-paced, cross-functional environments

Ideal Candidate Profile

The ideal candidate is likely someone currently working at a Director / AVP / GM level, who is one step below CXO leadership and is looking for an opportunity to take larger ownership and build a business from scratch.

We are specifically looking for candidates with strong consumer internet and growth business experience. This is not a traditional admissions, sales, or brand marketing role.

Why This Role

• Opportunity to build and scale a high-impact business within one of India's leading edtech organizations
• High visibility and direct influence on strategic growth initiatives
• End-to-end ownership across growth, monetization, product, and business operations
• Chance to create a category-defining platform in the higher education ecosystem