About Pice
Pice is a rapidly growing Fintech company backed by Nexus Venture Partners and leading angel investors. We are building financial solutions that empower Indian SMEs by integrating all modes of business payments into a single platform and introducing innovative lending products that enhance cash flow and working capital efficiency.
Job Overview
We are seeking a highly motivated and customer-focused Sales Specialist - Lending to support the distribution of supply chain finance loans to distributors and retailers. You will play a key role in ensuring a seamless customer experience throughout the sales and onboarding journey just by guiding them from loan inquiry to activation.
Key Responsibilities
- Engage with distributors and retailers to understand their financing needs and explain relevant lending products.
- Provide pre-sales support by handling product inquiries, eligibility checks, and documentation assistance for supply chain finance loans.
- Work closely with the Operations and Credit teams to ensure the timely processing of applications and address customer queries related to approval, documentation, and disbursal.
- Deliver post-sales onboarding, ensuring customers are well-versed with repayment schedules, usage processes, and loan management through the Pice platform.
- Follow up with leads and assist in nurturing them through the conversion funnel, helping drive product adoption.
- Escalate unresolved issues appropriately while maintaining ownership of the customer relationship.
- Stay informed on lending policies, compliance norms, and market trends to better guide customer conversations.
Requirements
- Prior experience in B2B sales, inside sales, or loan processing—ideally in fintech or financial services.
- Strong communication skills in Hindi and English; knowledge of other Indian languages is a plus.
- Ability to manage multiple customer interactions in a fast-paced environment.
- An understanding of retail and distribution finance or prior exposure to SME lending is preferred.
- Tech-savvy with the ability to work on CRM tools, Google Sheets, and digital loan processing systems.
Why Join Pice®
- Be part of a high-impact fintech startup shaping SME payments and credit
- Gain early exposure to end-to-end sales, fintech CX, and financial products
- Work in a culture that values ownership, empathy, and continuous improvement
- Build a strong foundation for a long-term career in B2C/B2B Sales & Fintech Ops
