Business Development Specialist

Company: Ashish Interbuild Pvt Ltd

Location: Marol, Mumbai

Department: Sales & Marketing

About Us

Ashish Interbuild is India's fastest-growing, highly-acclaimed, and premier Turnkey Fit-Out contracting company. We have built strong foundation of robust delivery processes using strong systems and expertise.

Job Summary

The Business Development specialist will be responsible for facilitating the sales process from initial inquiry to final possession. This role requires a proactive individual who can bridge the gap between the on-site sales team and the customers. The primary goal is to ensure a seamless customer journey, manage sales data meticulously, and support the team in achieving sales targets.

Key Responsibilities

1. Sales Support & Coordination

• Act as the primary point of contact for internal sales executives and external channel partners.

• Coordinate site visits for prospective clients, ensuring the site team is prepared and all necessary materials (brochures, presentations) are available.

• Prepare and dispatch sales proposals, quotation letters, and payment schedules to clients.

• Follow up with leads generated from marketing campaigns (online/offline) and assign them to the respective sales executives.

2. Documentation & Compliance

• Manage the end-to-end documentation process post-booking, including the application form, allotment letter, and agreement.

• Ensure all client documents are collected, verified, and filed as per company policies and RERA guidelines.

• Coordinate with the legal and finance teams for agreement execution and loan processing.

• Maintain a digital and physical filing system for all customer records.

3. Channel Partner Management

• Maintain a database of all active channel partners (brokers/agents).

• Process channel partner payouts/commissions by verifying the stages of payment received from customers.

• Share project updates, new launches, and price revisions with the broker network.

4. CRM & Data Management

• Meticulously update the Customer Relationship Management (CRM) software with lead status, client interactions, and sales stages.

• Generate daily and weekly sales reports (DSR/WSR) for management review, highlighting sales figures, cancellations, and pipeline status.

• Track inventory and update the sales team on available units.

5. Customer Relationship Management

• Act as a bridge between the customer and the construction/accounts department regarding queries on payment receipts, construction updates, or possession formalities.

• Assist in planning and executing customer engagement events (site visits, meets).

Qualifications & Skills

• Education: Bachelor's degree in Business Administration, Commerce, or a related field. A diploma in Real Estate Management is a plus.

• Experience: 2–5 years of experience as a Sales Coordinator or Back-Office Executive, preferably in the Real Estate industry.

• Technical Skills:

- Proficiency in MS Office (Excel - Pivot Tables, VLOOKUP; PowerPoint; Word).

- Knowledge of RERA guidelines and real estate legal documentation is an advantage.

• Soft Skills:

- Communication: Excellent verbal and written communication skills in [English/Hindi/Regional Language].

- Organization: Strong multitasking and time-management skills with the ability to prioritize work.

- Attention to Detail: High level of accuracy in documentation and data entry.

• - Problem-Solving: Ability to handle customer objections and documentation hurdles calmly.