Business Development Specialist

COMPANY DESCRIPTION

24x7 Synergy specializes in providing outsourcing services tailored to the needs of factoring and financial companies operating in a fast-changing business environment. The company delivers a wide range of solutions, including Invoicing and Funding support, Data Processing, Call Center services, and Back-Office Support. By partnering with 24x7 Synergy, clients can streamline operations, improve efficiency, and focus on their core business. The organization emphasizes reliability, accuracy, and service quality in every engagement, creating long-term value for its customers.

ROLE DESCRIPTION

The Business Development Specialist is a full-time, on-site role based at our Mumbai office. This position is responsible for identifying and qualifying new business opportunities, generating leads, and building a strong pipeline of potential clients in the factoring and financial services space. Day-to-day responsibilities include conducting market research, reaching out to prospects through calls, emails, and meetings, and presenting 24x7 Synergy's outsourcing solutions in a clear, solutions-focused manner. The specialist will nurture relationships with prospective and existing clients, coordinate with internal teams to prepare proposals and pricing, and support contract negotiations. The role also involves tracking sales activities, maintaining accurate records in CRM tools, and providing regular reports and insights to leadership to support growth strategies.

Please note that this role operates on a night shift schedule to align with the business hours of our North American client base. Candidates must be available and willing to work night shift hours from our Mumbai office location.

QUALIFICATIONS

• Strong Lead Generation and Market Research skills to identify, qualify, and prioritize prospective clients and new market segments.
• Excellent Communication and Customer Service skills to engage with stakeholders, understand their needs, and deliver professional, client-focused interactions.
• Solid Analytical Skills to interpret market data, evaluate sales performance, and support data-driven decision making.
• Proven experience in business development, sales, or account management, preferably in outsourcing, financial services, or B2B environments.
• Ability to work on-site in Mumbai on a night shift schedule, manage time effectively, and handle multiple opportunities simultaneously.
• Comfort using CRM systems and basic productivity tools (e.g., spreadsheets, presentations, email platforms).
• Bachelor's degree in Business, Marketing, Finance, or a related field, or equivalent practical experience.
• Self-motivated, goal-oriented, and collaborative approach, with a commitment to ethical, inclusive, and professional conduct.

HOW TO APPLY

Interested candidates are invited to submit the following to [Confidential Information]:

1. Current Resume — outlining relevant experience, education, and qualifications.
2. Brief Audio Introduction — a short recording (2–3 minutes recommended) introducing yourself and describing why you are a strong fit for this role. Accepted formats include WAV, MP3, AAC, M4A, OGG, or any other widely supported audio format.

We look forward to hearing from you — literally!