Business Development Manager

Company Description:- Demould is a fast-growing bakery brand that began as a home-based venture and now serves the wider Delhi-NCR region with a central kitchen in Mayapuri, Gifting Studio in Kirti Nagar (Delhi Gifting Company) and a store in Rohini Sector 7. Founded by Shiv Kumar Madan, Demould is driven by a strong passion for baking and a commitment to quality at every stage of production. The team focuses on delivering exceptional taste, innovative offerings, and appealing packaging, all centered around customer satisfaction. Applicants joining Demould will be part of a growing brand that values creativity, reliability, and consistent service excellence.

Role:- The Business Development Manager role at Demould is a full-time, on-site position based in Delhi, India. This role is responsible for identifying and pursuing new business opportunities, including corporate clients, event planners, and institutional partners, to drive sales growth across the Delhi-NCR region. Day-to-day responsibilities include building and maintaining client relationships, conducting market research, negotiating contracts, and creating proposals and presentations that reflect Demould's product range and brand values. The Business Development Manager will collaborate closely with the operations, marketing, and product teams to design promotional campaigns, plan seasonal offerings, and ensure that customer feedback informs business decisions. This role also involves monitoring performance metrics, preparing regular sales reports, and recommending strategies to expand market presence and enhance revenue.

Detailed Description:-

• Business Development – Generate leads through corporates, event/wedding planners, hotels, cafés, schools, hospitals, co-working spaces, gifting companies, and luxury brands. Develop new sales channels for bakery products, premium gifting, customized hampers, desserts, and corporate solutions.
• Relationship Management – Build and maintain long-term client relationships; negotiate terms and drive repeat business.
• Sales Ownership – Manage the end-to-end pipeline alongside the Sales Head, personally handle key accounts, and consistently exceed monthly/quarterly/annual targets.
• Strategic Planning – Plan ahead for festive and gifting seasons (Diwali, Christmas, Valentine's, weddings, etc.); create monthly action plans and sales calendars to maximize seasonal revenue.
• Marketing & Brand – Liaise with marketing on updated collateral; represent Demould at trade shows, exhibitions, and networking events.
• Events & Activations – Identify and execute pop-ups, flea markets, corporate activations, and experiential events; evaluate ROI for future opportunities.
• Team Leadership – Mentor the BD team, review daily/weekly/monthly performance, and conduct regular coaching sessions.
• CRM & Reporting – Maintain lead records, submit weekly/monthly sales reports with insights, and track conversion ratios to refine the sales process.
• Cross-functional Coordination – Partner with operations, production, design, kitchen, and gifting teams to ensure timely, high-quality delivery.

Key Metrics: Revenue targets, conversion ratios, seasonal campaign performance, team productivity, and client retention.

Qualifications

• Minimum 1–3 years of experience in Business Development, Sales, or Corporate Sales.
• Experience in F&B, Hospitality, Luxury Gifting, Events, Retail, or Corporate Sales will be preferred.
• Strong networking and relationship-building abilities.
• Excellent negotiation and presentation skills.
• Leadership experience with the ability to manage and motivate a team.
• Highly organised with strong planning and execution skills.
• Comfortable with field sales, client meetings, and business travel across Delhi NCR.
• Self-driven, target-oriented, and capable of working independently.
• Familiarity with CRM software, Microsoft Office/Google Workspace and AI tools.