Job Description: Business Development Executive
Position Title: Admission Counselor
Department: Sales & Marketing
Location: Vipul Agora Mall, Sector-28, MG Road, Gurgaon, Haryana
Employment Type: Full-time
Working Days: 6 days per week
Compensation: Fixed salary + attractive performance-based incentives
About Cyboard School
Cyboard School is a leading online school delivering high-quality, technology-enabled education to learners across India and globally. With a strong focus on innovation, personalized learning, and academic excellence, Cyboard School is redefining the future of digital schooling. Our mission is to make flexible, accessible, and future-ready education available to every student while ensuring high levels of parent and learner satisfaction.
Role Overview
The Business Development Executive is responsible for driving revenue growth by engaging with prospective parents and students, understanding their educational needs, and converting inquiries into enrollments. The role emphasizes conversion, retention, and customer experience rather than lead generation.
Key Responsibilities
1. Business Development & Client Engagement (Leads Provided)
- Engage with prospective parents and students via calls, virtual meetings, walk-ins, emails, and digital platforms.
- Understand customer requirements, academic expectations, and concerns to propose suitable school programs.
- Present and explain Cyboard School's offerings, curriculum structure, value proposition, and fee details clearly and convincingly.
- Build strong rapport and long-term relationships with prospects to enhance trust and conversion outcomes.
2. Sales Conversion & Revenue Growth
- Drive enrollments by effectively converting assigned leads into confirmed admissions.
- Achieve and exceed weekly and monthly business development targets.
- Handle objections, negotiate within defined guidelines, and close deals in a professional manner.
- Maximize conversion efficiency from the allocated lead pool.
3. Process Management & Coordination
- Guide prospects through the complete admission and onboarding process
- Coordinate with internal teams for documentation, assessments, interviews, and onboarding activities. Ensure accuracy and completeness of all student and parent records
- Update and maintain lead status, follow-ups, and conversion data in CRM systems.
4. Reporting & Performance Tracking
- Maintain detailed records of interactions, follow-ups, and outcomes
- Prepare and submit daily, weekly, and monthly sales performance reports
- Provide market feedback and insights to help improve sales strategies and processes.
Required Qualifications & Skills Education:
- Bachelor's degree in any field
- Experience
- 13 years of experience in business development, inside sales, admissions, or customer facing roles.
- Prior experience in ed-tech, education, or service-based sales environments is preferred.
Skills
- Excellent verbal and written communication skills
- Strong persuasion, negotiation, and closing abilities
- Proficiency in CRM tools, MS Office, and reporting systems
- Strong organizational skills with the ability to manage multiple prospects simultaneously.
Key Competencies
- Target and result orientation
- Customer-focused mindset
- Relationship management
- Persistence and follow-through
- Accuracy in reporting and documentation
Working Conditions
- Six-day work week
- High-energy, performance-driven sales environment.
Compensation & Benefits
- Competitive fixed salary
- Lucrative incentives linked to performance and business achievement
- Career growth and learning opportunities
- Collaborative and supportive work culture.
