Job Title: Business Development Associate
Department: Supply (Channel Partner Onboarding)
Location: Gurugram, Haryana (Work from Office)
Monday-Saturday | 10 AM to 7 PM
About Openhouse
Openhouse is revolutionizing the pre-owned homes market by connecting buyers and sellers through a seamless, transparent, and managed platform.
Job Overview
We are seeking an enthusiastic and results-driven
BDA to join our growing team. You will play a pivotal role in expanding Openhouse's network by engaging with potential channel partners, guiding them through the onboarding process, and ensuring a smooth transition into our partner ecosystem.
As the first point of contact for prospective partners, you will represent the Openhouse brand - explaining partnership benefits, addressing queries, and ensuring all onboarding requirements are efficiently completed.
Key Responsibilities
- Outbound Engagement: Conduct outbound calls to prospective and existing channel partners to introduce Openhouse, explain partnership benefits, and guide them through onboarding.
- Partner Qualification: Identify and assess potential partners to ensure alignment with Openhouse's business criteria and objectives.
- Onboarding Coordination: Support new partners through each onboarding stage from registration and account setup to training and system access.
- Relationship Management: Build and maintain positive relationships to ensure new partners feel supported and confident post-onboarding.
- Product Knowledge: Maintain a strong understanding of Openhouse's offerings, value propositions, and operational workflows to communicate effectively.
- CRM Management: Accurately document all partner interactions and onboarding status in the company's CRM system.
- Performance Tracking: Meet and exceed set KPIs including call volumes, conversion rates, and successful partner activations.
- Cross-functional Collaboration: Coordinate with Sales, Marketing, and Operations teams to align onboarding initiatives and provide feedback on partner insights.
Skills & Qualifications
- Experience: 12 years of experience in telecalling, partner onboarding, or inside sales (preferably B2B/B2C or channel partner management).
- Communication: Excellent verbal and written communication skills in English and Hindi, with strong persuasion and listening abilities.
- Relationship Management: Ability to build trust and rapport with diverse partners.
- Organizational Skills: Attention to detail and the ability to multitask effectively in a fast-paced environment.
- Technical Comfort: Proficiency with CRM tools, Microsoft Office Suite, and lead management platforms.
- Sales Acumen: Understanding of sales and partnership conversion processes.
- Team Orientation: Collaborative mindset with a proactive and problem-solving attitude.
Education
- Bachelor's degree in Business, Marketing, or a related field (preferred).
HR Contact
Gajanan Srivastava
HR Manager Openhouse
[Confidential Information]
