Business Analyst

Job Purpose

Drive endtoend automation and digitalization of export processes across manufacturing

plants and corporate functions. Act as a technofunctional Business Analyst to translate

business objectives into scalable digital solutions, partnering with Manufacturing, Supply

Chain, Logistics, Finance, and Trade Compliance teams.

Responsibilities, Authorities & Accountabilities

Requirements elicitation & documentation: Prepare BRD/FRD, user stories, process

maps (ASIS/TOBE), and acceptance criteria.

Process digitalization for exports: Map and optimize workflows for ordertoexport,

documentation preparation, bookings, and compliance checks.

Solution design & configuration: Work with product/Platform teams and vendors to

configure/export automation platforms (e.g., GTAERP), portals, and integrations.

Systems integration: Define and validate integrations with ERP, WMS/TMS, trade

portals, and analytics; specify data models, APIs, and EDI specs.

Analytics & KPI visibility: Partner with analytics teams to design dashboards/metrics on

export performance and compliance.

Testing & quality: Drive SIT/UAT, test scenarios, defect triage, and signoffs; ensure

traceability from requirements to release.

Change management: Plan trainings, SOPs, and adoption activities; manage stakeholder

communications and golive readiness.

Vendor & delivery governance: Track plans, risks, and deliverables; maintain RAID logs

and weekly status; ensure secure and compliant delivery.

Support & continuous improvement: Monitor postgolive issues; identify automation

opportunities; drive iterative enhancements

Requirements, Skills & Competencies

Experience: 45 years as a Business Analyst in exports automation/digitalization with

exposure to manufacturing operations.

Technofunctional capability: Strong process knowledge plus handson with workflows,

data models, APIs/integrations, and test design.

Documentation excellence: Clear writing of BRD/FRD, SOPs, user stories, acceptance

criteria, and release notes.

Tools & platforms: Familiarity with Microsoft stack (Power BI, Power Apps, Power

Automate, SharePoint), and ERP/trade systems (SAP/Oracle/GTAERP).

Methods: Agile/Scrum; stakeholder management; vendor coordination; datadriven

decisionmaking.

Domain knowledge: Export documentation lifecycle, logistics, trade compliance, and

plant/production interfaces.

Nice to have: SQL basics, API specifications, BPMN, and experience with IIoT or

manufacturing execution systems.

Qualifications

Bachelor's degree in Engineering/Technology or equivalent; MBA (Operations/SCM)

preferred.

Professional certifications (e.g., CBAP, Agile/Scrum) are a plus