- Detailed JD (Roles and Responsibilities)
- Graduate /Diploma in IT or Electronics
- Technical certifications demonstrable experience in Business Analysis / Process Management
- Track record of successful process or business improvement work ideally in the telecoms area (can be operational optimizations in a Team-leader or Managers Role)
- Ability to use standard techniques to investigate, analyse and document requirements
- Ability to manage ambiguity, risk, and changing direction of projects and strategies
- Attention to detail, ability to deep dive and get hands dirty
- Detailed knowledge of Telecommunications Services (not mobile) and the infrastructure needed to deliver these
- Good knowledge of BSS / OSS Systems and Solutions (Service Activation, Network Discovery & Reconciliation, Inventory, Service Assurance)
- Proven analytical skills
- Good presentation skills
- Good Communication skills
- Ability able to create end to end traceability and review test cases, HLD and processes
Experience
- Operational experience in delivering telecommunication services
- Telecom/IT sector
- Experience in projects Tools- Azure Devops , Process modelling tools
- Experience in Business analysis and process authoring tools e.g- Nimbus, Visio etc.
BA Lead
- Provide functional leadership for a team of Analysts for the overall BA team working on TSAExit Delivery Foundations
- Provide oversight of supplier BA resources to ensure the quality and consistency of BA deliverables in support of the TSAExit Delivery Foundations
- Challenging the business users to elicit missing process stages/requirements gaps by calling on the BAs knowledge of telco OSS environments to help users enrich the requirements definitions and minimise the occurrence of requirement discovery during testing.
- Requirements capture and analysis with an agile approach in Azure Devops. Ensure these are appropriately structured, documented and managed via the agreed requirements management framework.
- Maintaining such changes in the requirements baseline documentation in Azure DevOps in order to ensure; related Testing is also developed, Requirement Traceability is maintained, the impact of such changes on the Benefits Realisation Plan are assessed all of which must be done for a requirement to become part of the requirements baseline.
- Ensure quality output of the analyst team by defining a quality standard together with the project leads
- Mandatory skills
Primary skill required is OSS Service Activation
- Detailed knowledge of Telecommunications Services (not mobile) and the infrastructure needed to deliver these
- Good knowledge of BSS / OSS Systems and Solutions (Service Activation, Network Discovery & Reconciliation, Inventory, Service Assurance)
- Proven analytical skills
- Good presentation skills
- Good Communication skills
- Ability able to create end to end traceability and review test cases, HLD and processes
- Desired/ Secondary skills
