Business Analyst

Job Title: Regional Business Analyst (Client Site Deployment)

Location: Delhi

Role Type: Full-time

Website: https://axestrack.com

About Axestrack:

Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner's Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world.

Role Overview

The Regional Business Analyst will be deployed at the client location and act as a key support

resource for SWIFT. The role focuses on system support, reporting, analysis, training, and

stakeholder coordination to enable effective operations and decision-making across regional

Locations.

Key Responsibilities

• Act as the first point of contact for day-to-day support of SWIFT, ensuring smooth usage, vehicle

tracking and tracing, and timely resolution of user or system-related issues.

• Assist plant teams and the regional office with all required operational, MIS, and performance

reports to support monitoring, reviews, and business decision-making.

• Provide consistent and structured training to plant and regional teams on SWIFT to improve

adoption, feature utilization, and the ability to independently address operational challenges.

• Support plant teams in analyzing operational data to identify trends, exceptions, and

opportunities for improvement.

• Work closely with plant teams, regional stakeholders, and internal teams to align requirements,

manage expectations, and ensure timely resolution of issues.

• Identify gaps in usage, recommend process improvements, and support continuous

enhancement of SWIFT effectiveness across locations.

Experience

• Total Experience: Minimum 2–3 years
• Relevant Experience: At least 2 years of experience in Business Analysis, Operations Support, MIS Reporting, or Client Coordination roles.
• Proven experience in handling stakeholder coordination, operational analysis, reporting, and user support activities.
• Exposure to logistics, telematics, IoT, fleet management, or supply chain domains will be an added advantage.
• Strong analytical, problem-solving, and data interpretation skills.
• Ability to manage multiple stakeholders and work effectively in a fast-paced environment.
• Excellent communication, presentation, and coordination skills.
• Ability to conduct user training sessions and drive process improvements across teams. Entrepreneurial mindset with the ability to work in a fast-paced, dynamic environment

Qualifications

• Bachelor's degree in Engineering (Mechanical , Civil , Electrical , Production , Material )