Brand Operations Manager

Location: DLF Newtown, Akshaynagar, Bangalore

Work Structure: Hybrid (3 Days WFH + 3 Days Office)

Schedule: 6 Days a Week (Rotational Off)

Travel Required: Yes

Salary: 20,000 - 30,000/month(based on experience and interview) + Performance Incentives

About the Role

We are looking for a sharp, proactive, and highly organised Brand Operations Manager to work closely with a professional in the bridal, events, and creative industry. This is a hands-on, on-the-ground role — you will travel with me, be present at shoots, bridal events, and client meetings, and essentially be the engine that keeps everything running smoothly behind the scenes.

This is not a desk job. You will be in the thick of it every single day.

Key Responsibilities

Client Communication & Sales Support

• Handle initial client inquiries across all channels (calls, DMs, email, WhatsApp)
• Follow up with leads consistently and maintain a pipeline tracker
• Conduct preliminary sales conversations and warm up prospects before handoff
• Nurture client relationships and ensure no lead falls through the cracks
• Coordinate with clients on logistics, timelines, and requirements

Coordination & Scheduling

• Manage day-to-day scheduling, appointments, and calendar
• Coordinate between vendors, clients, venues, and team members
• Handle back-and-forth communication on behalf of the principal
• Ensure timely follow-ups and keep all parties updated

On-Ground Support at Events & Shoots

• Travel to bridal events, shoots, and client meetings as required
• Manage on-ground logistics and be the point of contact at events
• Anticipate needs and handle last-minute changes calmly and efficiently
• Assist with event management tasks before, during, and after events

Content Creation (On-the-Go)

• Shoot behind-the-scenes videos and photos during events, shoots, and travel
• Capture candid and curated moments for social media and archives
• Basic reels, short-form video content, and stories for Instagram/social platforms
• Understand framing, lighting basics, and storytelling through visuals
• Coordinate content calendars and assist with posting schedules

Social Media & Digital Presence

• Assist with managing social media accounts (posting, scheduling, engagement)
• Basic knowledge of Instagram, YouTube Shorts, and similar platforms is preferred
• Willingness to learn and grow in this area is equally welcome

What We're Looking For

Must-Have

• Exceptional communication skills — written, verbal, and interpersonal
• Strong coordination and multitasking ability with minimal hand-holding required
• Comfortable with extensive travel (within and outside Bangalore)
• Reliable, trustworthy, and highly responsive
• Confident enough to hold client conversations and represent the brand professionally
• Good with a smartphone camera — able to shoot decent behind-the-scenes content instinctively

Good to Have

• Prior experience in events, weddings, fashion, or the creative industry
• Basic understanding of sales processes or client servicing
• Familiarity with social media management tools and content creation
• Prior experience as a PA, executive assistant, or coordinator

What You'll Learn & Grow Into

This role comes with real mentorship. If you're hungry to learn, you will be trained in:

• Closing deals and client management
• Event production and on-ground execution
• Content strategy and brand building
• Business operations in the creative industry

Compensation & Perks

• Competitive salary (based on experience)
• All travel expenses for events are covered
• Exposure to premium bridal, fashion, and lifestyle events
• Direct mentorship and fast-track growth opportunity

Who Should NOT Apply

• Those looking for a fixed 9-to-5 with no travel
• Those who need constant supervision or micromanagement
• Those not comfortable with dynamic, fast-paced work environments