Branch Manager

SUBHKIRAN CAPITAL LTD

Early Applicant

Posted a month ago
Be among the first 10 applicants

Fresher

Kottayam, India

Job Description

Skills:
Problem Solving, Communication, NBFC, Gold Loan, Business Development, Sales, Microfinancing,

Responsibilities

Business Development:
Develop and implement a strategic business plan to achieve branch growth targets for gold loans and MFI products.
Identify and cultivate new business opportunities within the assigned territory.
Conduct market research and competitor analysis to stay informed of market trends.
Sales Management:
Lead and motivate a team of loan officers to achieve individual and team sales goals.
Develop and implement effective sales strategies for gold loans and MFI products.
Conduct regular coaching and training sessions for the sales team to improve their product knowledge and selling skills.
Customer Service:
Ensure exceptional customer service is delivered at all times.
Resolve customer queries and complaints promptly and professionally.
Build strong relationships with existing and potential customers.
Operations Management:
Oversee all branch operations, including loan processing, disbursement, and collection activities.
Ensure adherence to all regulatory compliance requirements of the RBI and other governing bodies.
Manage branch budget and resources effectively.
Maintain accurate and complete branch records.
Prepare timely reports for senior management.
Risk Management:
Implement effective risk management practices to minimize credit risk and ensure portfolio quality.
Conduct due diligence on loan applications and ensure proper documentation.
People Management:
Recruit, hire, and train qualified staff members for the branch.
Conduct performance appraisals and provide feedback for employee development.
Maintain a positive and productive work environment for the team.