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NTT Data

BPO Project Management Specialist

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Job Description

Key Responsibilities:

  • Manage and deliver multiple projects concurrently within scope, timeline, and budget.
  • Lead endtoend project planning, execution, risk management, and stakeholder communication.
  • Work closely with crossfunctional teams including business, technology, QA, and operations.
  • Drive business process improvements by assessing gaps and recommending optimized solutions.
  • Ensure alignment of project outcomes with business goals and regulatory requirements.
  • Prepare project documentation including plans, status reports, and risk/issue trackers.
  • Facilitate meetings, conduct presentations, and provide clear project updates to leadership.
  • Collaborate with insurance domain experts to ensure accurate requirements gathering.
  • Monitor project performance and lead postimplementation reviews.

MustHave Skills & Experience:

  • 4-7 years of experience in Project Management, with proven ability to manage multiple simultaneous projects.
  • Strong domain experience in:
    • Insurance (Life/Annuity) - Mandatory preferred, OR
    • US Healthcare, Property & Casualty, Payer, or Provider - acceptable alternatives.
  • Experience in Business Process Improvements, workflow optimization, or operational excellence.
  • Exposure to Six Sigma Green Belt practices (certification is an added advantage).
  • Excellent communication, coordination, and stakeholder management skills.
  • Strong analytical, documentation, and problemsolving capabilities.



..Required schedule availability for this position is Monday-Friday 5:30PM/3:30AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.

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About Company

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

Job ID: 143500669