BPO Fresher

Description

We are seeking freshers/entry-level candidates for the position of BPO Fresher in our team. This role is ideal for individuals looking to start their career in the Business Process Outsourcing industry and gain valuable experience in customer service.

Responsibilities

• Handle inbound and outbound calls to assist customers with their inquiries.
• Provide accurate information regarding products and services.
• Resolve customer issues and complaints in a timely manner.
• Maintain customer records and update information in the system.
• Work collaboratively with team members to achieve service goals and targets.

Skills and Qualifications

• Excellent verbal and written communication skills in English and Hindi.
• Basic computer skills, including proficiency in MS Office.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Good listening skills and a positive attitude towards customer service.