Description
We are seeking a motivated Telecaller to join our BPO team in India. The ideal candidate will have a passion for sales and customer service, with the ability to engage with customers effectively over the phone. This role is suitable for individuals with 0-2 years of experience looking to build a career in telecalling.
Responsibilities
- Conduct outbound calls to potential customers to promote products and services.
- Respond to customer inquiries and provide information about products and services.
- Maintain records of customer interactions and transactions in the CRM system.
- Identify customer needs and recommend suitable solutions.
- Achieve daily and monthly targets set by the management.
- Follow up on leads and referrals to generate new business opportunities.
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi.
- Strong interpersonal skills to build rapport with customers.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic knowledge of computer applications and CRM software.
- Good listening skills to understand customer needs and concerns.
- Sales-oriented mindset with a positive attitude towards achieving targets.
