About The Position
At
Columbia Sportswear, our
Digital Technology (CDT) team plays a critical role in enabling global operations through robust, scalable systems..
As an
SAP BASIS & Integrations Manager, you will play a critical role in the operation and stability of our global SAP landscape. Based in our India Global Capability Center, this role operates within a globally aligned operating model, ensuring commitments are delivered with quality, consistency, and reliability.
How You'll Make a Difference
- Delivery & Operations
- Plan, track, and manage assigned work across SAP BASIS, DBA and Integrations teams
- Ensure timely, high-quality delivery of work driven by HQ priorities
- Own production support operations, including incident, problem, and change management
- Provide first-level triage for incoming support tickets and determine severity and escalation paths
- Participate in and support on-call rotations to ensure system reliability and uptime
- Drive operational discipline and continuous improvement in support processes
- Collaboration & Communication
- Work closely with HQ-based technical teams, product owners, and stakeholders
- Maintain flexible working hours as needed to enable effective collaboration with U.S.-based teams (PDX)
- Lead technical discussions and represent the GCC team in cross-functional forums
- People Leadership
- Manage, mentor, and develop team members across SAP BASIS, DBA and Integrations
- Support employee career growth through coaching, feedback, and development planning
- Ensure clear accountability, follow-through, and alignment to work assignments
- Foster a collaborative, inclusive, and results-oriented team culture
YOU ARE
- Able to effectively lead technical discussions with stakeholders, product owners, and business teams
- Highly detail-oriented with a strong focus on operational excellence
- Adaptable, able to navigate changing priorities and ambiguity
- Skilled at prioritizing and managing multiple initiatives simultaneously
- A strong communicator, both verbally and in writing
- A collaborative team player comfortable working across global, cross-functional teams
YOU HAVE
- Bachelor's degree in computer science, Information Technology, or a related field
- SAP application experience (ECC and/or S/4HANA, BW; AFS desirable, but not required)
- 2–3+ years of people management experience
- Experience managing production support, incident management, and issue resolution
- Experience with cloud technologies
- Hands-on experience using JIRA and Atlassian tools
- Familiarity with Agile delivery practices
- Apparel or retail industry experience is a plus
#Hybrid
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 
