Baase don client discussions, below are the key responsibilities :
- Lead the Discovery Phase for the credit card integration workstream, ensuring a structured approach to understanding business needs, system capabilities, and gaps.
- Analyse and compare credit card products, features, processes, and customer journeys across both organisations.
- Perform detailed functional analysis across core credit card domains such as payments, billing, transactions, authorisations, limits, collections, rewards, and customer servicing.
- Assess system and feature differences between the two banks, identifying integration challenges, dependencies, and opportunities for consolidation.
- Define and document business requirements, functional specifications, use cases, and process flows.
- Support designing target operating model and overall integration roadmap.
- Facilitate workshops, requirement walkthroughs, and design discussions with cross-functional stakeholders.
