- Knowledge of Exports, Imports, LC issuance, Bank guarantee, Financing product with regards to India regulations & understanding of UCP, URC, ISBP, URDG.
- Understanding of trade operational reporting, EDPMS,IDPMS,
- Maintain & enhance client relationship by resolving issues promptly.
- Leading and guiding team in managing relationships with clients to ensure their requests / complaints / etc. are addressed in timely manner.
- Acting as Key contact point; First point of contact for large MNCs/ Clients
- Responsible for client coverage for transactional delivery and structure solutions in coordination with Product partners across Corporate Bank.
- Work with internal teams on analysis and development of transaction ideas, structuring of solutions for trade finance & discussions with clients for enablement of these solutions.
- Transaction coordination both internally as well as with clients / 3rd parties (counterparties, law firms, auditors etc.)
- Work closely with internal stakeholders including Product Management, Legal, Compliance, Sales colleagues in developing product solution, taking into consideration UCP, URC, ISBP, URDG and other technical and India regulatory requirements.
- Assisting in data extraction/MIS preparation for client behavior
- Streamlining of process, Automation, facilitate MI and Analytics
- Self-managing client High level escalations by speaking to clients senior stakeholder.
- Maintain positive and proactive interaction with internal stakeholders.
- Accountable for upholding Bank vision and values statement.
- Challenge the status quo and adaptability to change, balance with strong team spirit and strict compliance culture.
- Ensure adherence to Internal & Regulatory guidelines, Control & Compliance aspects.
- Manage team independently & ensure work life balance.
Your skills and experience
- Desired backgroundGraduate/ Post graduate/ MBA Finance / CAs with more than 7-12 years experience in Trade Finance roles (across LC, BG, Import Export docs, Financing, structured products, supplier finance, etc.)
- Comprehensive knowledge of FEMA & RBI Master Directions.
- Extremely strong written and verbal communication skills
- Driven and motivated to work under tight timelines
- Extremely diligent and hardworking to efficiently manage deadlines across multiple products.
- Excellent skills in using MS Office Power point and Excel
- Managing and leading Trade Finance Service teams will be an added advantage
- Experience in customer service especially in handling large corporates and multinational companies, devising MIS, running initiatives within a complex organizational structure and people management experience.
