Associate, Settlement Services

Job Description

Key Duties & Responsibilities:

• Be a single point of contact for the buyer/ lender and other stakeholders for the transaction with respect to work related to the Title/Settlement services
• Need to read search documents and paraphrase title and other title commitment related matters
• Support the Title/Settlement Services process, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.
• Interact effectively with multiple stakeholders involved in the transaction.
• Should be capable of producing error free work consistently.
• Maintain 100% quality yield
• Should be a fluent English speaker.
• Meet the output HRDs set by the business unit for the process
• Research top priority items by providing detail investigation of complaints and disputes
• Ability to discern matters that require escalation to Supervisor
• Timely completion of all work assignments and projects
• Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals

Qualifications

Minimum 1 to 2 year of experience with international voice experience (preferably in Mortgage or Insurance industry). Freshers with excellent verbal and written communication can also be considered. Need all candidates to go through Versant test.

Critical Requirements:

• Mortgage or Settlement background
• Good communication skills
• Ability to speak in a neutral/American accent
• Worked in an international voice process serving US customers.
• Clear Versant test with 55 as qualification score

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills - we believe the top talent deserves the top rupee

Good Health

• Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
• Wellness Programs - Onsite doctor support, Psychologist, Counselor , Onsite health checkup camps etc.

And Happiness

• 10 paid holidays, plus 26 paid days off per year
• Lots of employee engagement activities both offsite (examples include cricket/football games and annual company celebrations) and onsite (examples include office stress buster events and quarterly Living our Values celebrations)
• Opportunities to join our community service initiatives, including Habitat for Humanity

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If you have any questions or concerns, feel free to reach out to us at

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.