We're looking for
Associate Product Consultants!
Responsibilities
- Support clients over the phone and email by answering their product questions and offering technical assistance
- Offer best practice tips to clients to boost their meeting attendance via the marketing engine
- Gather client requirements for future releases of the product
- Create and maintain all product documentation
- Implement and manage the online portion of client events as and when needed
- Gather client requirements and implement them in the event management software
- Communicate with the client and review the initial implementation with them, and make required changes
- Provide suggestions to the client to improve the overall result of the implementation and help the client meet their goals
- Document all communication with the client in CRM software
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*Note: This is a requirement for one of Scout's clients)
Skills: client requirements,communication,event management software,crm
