Associate Immigration Manager

JD –

• Be a global mobility SME and have the capability to manage end-to-end immigration and travel with a key focus on US, APAC and Europe
• An SME in global mobility and immigration supporting the Company's initiatives on automation and driving stringent process control.
• Serve as a direct POC for engaging with employees, managers and other key stakeholders on matters pertaining to Immigration, travel and relocation
• Support in understanding best practices across industry and working on ensuring policy and processes are frequently re-visited and updated.
• Be able to network and coordinate with external partners and vendors on areas related to travel and immigration (where required)
• Review and reconcile vendor statements / audit credit statements and invoices
• Ensuring SLA's are frequently updated and that SLA's are met
• Based on business needs, being able to deliver SME and have strategic consultation with internal stakeholders based on growing business needs.
• Conduct immigration and travel orientations for employees relocating onsite
• Escalation Management – Be part of calls and emails to provide right guidance and status to the business stakeholders
• Reviewing the visa documentation and information provided by the resource for accuracy prior to submitting to an attorney, embassy, visa processing agency, TMC or inhouse
• Liaise closely with HR, Finance, Procurement, Business Ops, Legal and other functions to ensure smooth and effective operations
• Be a trusted partner within the Global Mobility team in supporting the functions operations and providing timely insights for further development
• Flexibility in working on larger and new initiatives such as mergers and acquisitions + new country initiatives.
• Identify areas for improvement within the process and take necessary corrective measures alongside with the Leads.

Qualification

JD –

• Be a global mobility SME and have the capability to manage end-to-end immigration and travel with a key focus on US, APAC and Europe
• An SME in global mobility and immigration supporting the Company's initiatives on automation and driving stringent process control.
• Serve as a direct POC for engaging with employees, managers and other key stakeholders on matters pertaining to Immigration, travel and relocation
• Support in understanding best practices across industry and working on ensuring policy and processes are frequently re-visited and updated.
• Be able to network and coordinate with external partners and vendors on areas related to travel and immigration (where required)
• Review and reconcile vendor statements / audit credit statements and invoices
• Ensuring SLA's are frequently updated and that SLA's are met
• Based on business needs, being able to deliver SME and have strategic consultation with internal stakeholders based on growing business needs.
• Conduct immigration and travel orientations for employees relocating onsite
• Escalation Management – Be part of calls and emails to provide right guidance and status to the business stakeholders
• Reviewing the visa documentation and information provided by the resource for accuracy prior to submitting to an attorney, embassy, visa processing agency, TMC or inhouse
• Liaise closely with HR, Finance, Procurement, Business Ops, Legal and other functions to ensure smooth and effective operations
• Be a trusted partner within the Global Mobility team in supporting the functions operations and providing timely insights for further development
• Flexibility in working on larger and new initiatives such as mergers and acquisitions + new country initiatives.
• Identify areas for improvement within the process and take necessary corrective measures alongside with the Leads.