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Associate Engineer, IT

Associate Engineer, IT

RxLogix Corporation
2-7 Years
Quick Apply
  • Posted a month ago
  • Over 500 applicants have applied

Job Description

Key Responsibilities:

  • Provide advanced hardware and software support for Windows, Mac, and mobile devices.
  • Troubleshoot networking issues (TCP/IP, LAN) and assist in installation of peripherals such as printers, scanners, and network equipment.
  • Lead technical activities for new technology introductions and handle technology obsolescence (OS, core applications, security tools).
  • Deploy and administer IT systems, including desktops/laptops, servers, network devices, voice/video hardware, and mobile devices.
  • Manage desktop images, upgrades, security patching, and configurations to ensure system reliability.
  • Handle service requests related to user computing devices, ensuring timely completion according to SLAs.
  • Collaborate effectively with peer engineers, product engineering, and cross-functional teams to resolve issues independently.
  • Follow change management and IT service management frameworks (ITIL).

More Info

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About Company

RxLogix is a global pharmacovigilance solutions company specializing in innovative software and expert consulting services. Experienced team of business and technology innovators works with Pharmacovigilance and Risk Management Professionals to help increase the compliance, productivity, and quality for the entire Drug Safety value chain.

Ensuring patient safety while advancing medical and scientific research is vital to life sciences companies. RxLogix highly values defiant bold thinkers entrenched in the world of science, medicine and innovation. From a strategic perspective, RxLogix proactively seeks innovative solutions as preemptive strikes against second-rate thinking.

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