Key Responsibilities
Sales & Customer Experience
- Assist in achieving and exceeding store sales targets and KPIs
- Ensure high standards of customer service and resolve customer concerns effectively
- Monitor sales trends and suggest initiatives to improve performance
- Promote product knowledge and upselling/cross-selling techniques
- Coordination with manufacturing unit and customise product as per need of client.
Store Operations
- Support day-to-day store operations including opening and closing procedures
- Ensure visual merchandising standards and brand guidelines are maintained
- Monitor inventory levels, stock replenishment, and shrinkage control
- Ensure compliance with company policies, SOPs, and safety standards
Required Qualifications & Skills
- Graduate in any discipline (MBA/PG preferred but not mandatory)
- 25 years of experience in retail sales, with at least 1 year in a supervisory role
- Strong customer service and sales orientation
- Good communication and interpersonal skills
- Basic knowledge of POS systems and MS Excel
- Flexible to work shifts, weekends, and holidays
Key Competencies
- Teamplayer
- Sales & Target Orientation
- Problem-solving
- Time Management
Skills: retail,basic,communication,customer service,store,sales,excel,assistant store manager retail sales,customer experience,operations,skills,customer
