Company Description
Rayna Tours and Travels, an ISO-certified company established in 2006, is a leading tour operator based in Dubai with a global footprint. Known for its tailored travel management services, the company caters to both leisure and business travelers worldwide. As a recipient of the TripAdvisor Excellence Award, Rayna Tours prides itself on professionalism, transparency, and competitive pricing. With branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and India, as well as over 70 travel outlets in four-star and five-star hotels across Dubai, Rayna Tours offers specialized services through a diverse group of subsidiaries across travel, tech, and real estate sectors.
Role Description
We are seeking an organized and proactive Assistant Manager for our Pune District office. This full-time on-site role involves managing team operations, enhancing customer experiences, optimizing workflows, and contributing to strategic decisions. Responsibilities also include supervising daily operations, coordinating with various departments, ensuring compliance with organizational policies, and providing leadership to improve team productivity and efficiency. The Assistant Manager will also manage client and partner relationships to uphold the company's reputation for excellence.
Qualifications
- Strong leadership and team management skills to oversee and guide teams effectively
- Proficiency in workflow optimization, problem-solving, and decision-making
- Excellent communication and interpersonal skills for maintaining client and partner relationships
- Organizational and time management skills to handle tasks efficiently under deadlines
- Proficiency in computer applications and familiarity with travel management systems is desirable
- Previous experience in managerial or supervisory roles, preferably in travel, hospitality, or related industries
- Bachelor's degree in Business Administration, Tourism Management, or a related field
