About The Team
Meesho's content commerce team is a relatively new team that directly contributes to Meesho's GMV/ NMV. This team works on identifying opportunities in the influencer economy to leverage them for Meesho's growth. As part of the team, individuals work on exciting new problem statements & contribute to Meesho's content strategy across various social media platforms.
About The Role
We are looking for an
AssistantManager Operations to lead and scale a 50-member Key Account Management (KAM) team within MCC. This role sits at the core of creator monetization success ensuring that creators seamlessly progress across the lifecycle:
Signup Social Account Connection Content Creation Sale Generation Sustainable Earnings
The charter is to drive structured execution, streamline priorities, optimize KAM bandwidth, and build data-led operating systems that improve creator activation, performance, and retention at scale.This is a high-impact role requiring strong people leadership, operational rigor, and sharp data thinking.
What You Will Do
- Lead, coach and scale a 50-member KAM team.
- Define clear KRAs aligned to lifecycle metrics (activation, content velocity, GMV contribution, repeat earnings).
- Ensure high connect rates and reduce technical friction
- Improve conversion from content clicks orders.
- Build strategies to reduce creator churn and increase repeat earning creators.
- Data Reporting and Analysis
- CRM and Process Excellence
What You Will Need
- 36 years of experience in Operations / Sales Ops / Creator Ops / Growth Ops.
- Prior experience managing large frontline teams (30+ members preferred).
- Experience in marketplaces, e-commerce, content platforms, or creator ecosystems is strongly preferred.
- Team Handling and Leadership Experience
