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The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team and effectively incorporate business trends and customer feedback into the training of employees.
Responsibilities
· Gather and refine requirements based on business needs from cross-functional teams to schedule the webinars
· Co-ordinate, setup and maintain our marketing webinars; and offer live back-end support to panelists during the sessions
· Work with the marketing team and take responsibility of running online webinars without any glitch or error
· Maintain change logs and documentations
· Anticipate and track operational and tactical risks and offer strategic solutions
· Work closely with the core global product marketing team to ensure all operational, promotional, technology, and compliance functions within the firm are being properly executed as per best practices
· Stay updated with emerging technologies/industry trends and apply them into operations and activities
· Maintain workflows by coordinating with cross-functional departments, across time zones
· Play a significant role in long-term planning, project status reporting, and implementing change management
Qualifications
· A diploma or bachelor's degree in mass communication, or relevant experience.
· 5+ years of handling global clients/ stakeholders experience
· Strong understanding of online events and standards with deep understanding of Zoom and it's latest features is a plus
· Exceptional project management capabilities, strong attention to detail, and the ability to manage multiple fast-paced marketing projects concurrently
· Able to develop ideas with the ability to focus both on details and the big picture
· Flexibility working across multiple time zones is essential as we are a globally distributed team
· Must possess strong written and verbal communication skills and have an understanding of the marketing funnel
· An energetic spirit, ability to work well with teammates of diverse backgrounds, and highly motivated to bring your A-Game to a high-growth, mission-driven company
Job ID: 146017721