Job Description
Assistant Manager - Communications & Programmes roles and responsibilities focus on supporting senior communication leadership while managing specific programme initiatives. This mid-level position combines hands-on execution with supervisory duties:
Programme Management and Coordination
Assistant Managers oversee specific communication programmes from conception through completion. They develop project timelines, coordinate cross-functional teams and stakeholders and ensure deliverables meet quality standards and deadlines. Publishing periodic dashboards with status updates and presenting to the account director and the relevant stakeholders. Prepare MOR / QBR decks for presentation to the client.
Content Development and Production
Creating and reviewing communication materials across various formats represents a significant responsibility. They write and edit newsletters, internal communications and presentation materials. Assistant Managers to ensure brand consistency and message accuracy. They maintain strict adherence to corporate brand guidelines across all communication formats, ensuring consistent use of logos, color schemes, typography, and messaging frameworks. This involves developing content templates that standardize visual presentation, creating style guides specific to facility communications on brand application. They also coordinate with corporate marketing teams to align facility messaging with broader organizational communications.
Event and Campaign Support
Supporting major organizational events and communication campaigns involves logistical coordination, stakeholder management, and execution oversight. This includes majorly internal events like town halls etc.
Process Improvement and Documentation
Developing and maintaining communication processes, templates, and guidelines ensures consistency and efficiency across teams. They create standard operating procedures, maintain brand guidelines, develop approval workflows, and implement new tools or technologies that enhance communication effectiveness.
Quality Assurance and Approval Workflows
They establish and maintain content approval processes that involve relevant stakeholders while ensuring timely publication. This includes coordinating reviews with facility managers and senior leadership, when necessary, while maintaining version control and documentation of all editorial changes and approvals.
