Key Accountabilities
- Act as the single point of contact for the delivery of facilities management services to the client
- Manage the delivery of the facilities management services to the client's facilities under JLL's management.
- Develop and maintain a detailed understanding of the client's business and the implications for JLL's service delivery.
- Liaise regularly with the client on facilities management issues
- Drive client-specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc.
- Manage the teams to ensure the maintenance and upkeep of the facilities.
- Establish consistency in the monthly reporting at each site level( MMR & QBR)
- Review and report against agreed SLA and KPIs.
- Be responsible for the management of the team e.g. recruitment, performance assessment etc.
- Relationship management and liaison with Client business managers, Building Management.
- Need to manage Bangalore and Hyderabad sites
- Manage the teams to ensure the maintenance and upkeep of the facilities.
Facilities Management
- Oversee, supervise, and manage the following services:
- Cleaning, pest control, and implementation of the Housekeeping Rules.
- Facilities data collection and reporting.
- Vendor management, Incident Reporting,
Engineering Management
- A preventive maintenance program of Client owned equipment;
- Reactive maintenance tasks of Client owned equipment.
- Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted;
- Monitor the quality assurance of all maintenance tasks.
- Attend to emergency trouble shooting and repairs, including preparation of Incident Reports.
- Produce monthly reports regarding energy consumption, downtime, consumables usage etc.;
Procurement and Vendor Management Invoicing
- Ensure vendors are well-managed, delivering services on time and within budget
- Ensure that vendor procurement processes (Sourcing, Negotiation, Vendor empanelment) comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practices.
- Should be well versed with invoice and Caaps( JLL tool)
Finance Management
- Budgeting, forecasting, and Reporting,
