Architect - Cloud Backup Operations

Cloud Operations Leader specialized in data backups, that provides expert level consultation that improves operation stability with cost efficiency.

Partner with Service Providers and key stakeholders to provide the required Backup and Restore support to meet business requirements and ensure appropriate availability of infrastructure services Partner with Service Providers service delivery teams to review service Levels, KPIs and metrics to ensure service levels are met through regular operational reviews Partner with PepsiCo and Partner Architects, Compute and Network Engineers and other stakeholders to assist in the design, communication and implementation of Strategies,Technology Roadmaps, Standards, Processes and Services Partner with Information Security Group to ensure security,audit, SOX and compliance requirements are met across infrastructure services Partner with Asset Management, Compute & Network Engineering teams to maintain database asset currency and track out of support equipment still in use across infrastructure services Partner with Asset Management, Capacity and Performance Management for Global IT Servers, Storage and Automation to assist in establishing a forecast model and anticipate demand across infrastructure services Provide change governance and change ownership across infrastructure services by attending all relevant Change Approval Boards Partner with FinOps Teams to report consumption and provide reports for cross billing. Stay abreast of new and emerging technologies and processes. Evolve and apply to continuously improve IT services. Make and influence technical and business decisions Work closely with Supplier Relationship Team to foster healthy supplier relationships, manage contracts, product performance, usage monitoring and forecast, service levels and expectations Partner with Architecture and Engineering Leaders to establish criteria and execution that ensures proper transition from Engineering to Operational areas for project delivery and production support. Lead the triage of complex problems as needed to ensure restoration or quality of service and support critical incidents when required. Partner with Risk and Compliance to lead development and ownership of in scope Data Centre disaster recovery plans and ensure regular review of DR plans and tests. Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent Compute service delivery Collaborates with other Compute and infrastructure technology support teams Works with other data center leads Works with Capacity and Asset Management teams Works with external technology vendors to support project and transformation requirements as needed

At least 9+ years in technical subject matter expertise position Cloud hands-on experience (AWS and Azure) - Foundations Certification and Admin Certification desirable Automation and/or scripting foundational knowledge (powershell, python, graphql) SRE foundational knowledge Operational experience in technical platforms (Backup and Recovery, Network, Security, Server platforms and Storage as a plus) Project delivery experience Strong analytical skills to support problem troubleshooting, resolution, and root cause determination to complex technology issues Provides outstanding customer service skills to direct and indirect customers, resolving very difficult and sensitive issues effectively Ability to thrive in a fast pace and demanding work environment. Strong documentation skills and ability to explain complex technical concepts to non-technical personnel Good collaboration and partnership skills to foster key relationships with other technology, application and business teams Solid foundation in IT operational concepts and procedures Requisite skills to influence others in order gain consensus and alignment for key deliverables that span multiple teams and organizations